From the lenses of product design and career development. — I’ve worked in every nook and cranny of software user interfaces and led teams of product writers at a technology conglomerate, at an AI company, and now at a Fintech company. Although organizational structures and cultures varied when I started in each company, one common theme played out: people came…

I expect the recent layoff to be no different. Here’s the approach I’m taking for the best that’s yet to come. — I, along with thousands of others, was impacted by Meta’s layoffs last week. This is the second time I experienced a layoff. The first time happened in 2014 when 40% of my organization at Cisco was cut. Cisco had been conducting layoffs every year for a number of years prior…

Here’s why, and how. — I attended Confab Central in Minneapolis 6 months ago. During the three-day content strategy conference, I heard many powerful ideas, including this one. In her talk, “Words and the design process,” Biz Sanford from Shopify demonstrated how “content first” was done at her company. …

Our story of building a content culture — It’s been nine months since I joined Clover as the content strategy manager. A baby could be born after all this time! As I reflect on this not-so-new job and how far content strategy has advanced in this company, I can’t imagine being anywhere else. …